What a wonderful example of compassion in action. Thank you - the "system" most in need of long lasting structural change as you say, actually... you have started! That change of "being our brother's keeper"! Kindly looking out for the welfare of all is the change we need to see. Bless you and those whom you serve. May everyone find ways to serve the needs they become aware of as you did. There is such an abundance of ways to do this!