Surender, thanks for sharing.
I don't know of any rational way of taking all stake-holders' interests into account and making good decisions. If there was a method of doing this, the department of Political Science would vanish. Marriage counseling would be unnecessary. We'd just use the right approach. I didn't touch upon group decision-making in this short piece, so, thank you for bringing this up.
On item iii), a question that might help clarify the connection between outcomes (results) and decisions is this: "If I had clear vision of which action led to which result without any uncertainty, would I have any decision to make?"
Decision Analysts posit that a good decision cannot be determined from the results (or any optimal combination of results). The quality of a decision must necessarily be determined before the results are visible.
Point ii) is right on. Decisions often need to be made within a timeframe, and such timeframes are a part of the "frame" (the first element of decision quality which we referred to as "appropriate zooming," but "appropriate frame" might be more accurate). Questioning the urgency (or lack thereof) of a decision can significantly alter the frame. I am fascinated by the fact that "timeframe" is, at the end of the day, a decision we make.
Thank you again for the comments.
On Jun 22, 2010 Somik wrote: